Data Entry Clerk

Position Summary

Assist customers with orders, cancellations, general questions and complaints via phone, email and social media

Principal Duties/Responsibilities

• Answer phones
• Input orders
• Audit web/online orders
• Maintain dealer relationships

Qualifications/Requirements

High School diploma or general education degree (GED) required 2 years of data entry experience or related office experience Working knowledge of Microsoft Office Ability to enter data into a computer quickly and accurately Comfortable with office equipment including a computer, telephone, scanner, calculator, and photocopier

Skills/Qualities

• Strong data entry and documentation
• Very good verbal and written communication
• Able to perform basic mathematical calculations
• Capable of de-escalating upset/dissatisfied customers

Other

duties as assigned